Shipping Delivery

The standard transportation method is to choose corresponding air, sea, land and other French regions for shipping to China depending on the destination country.
Standard shipping packages should arrive within 7-10 days after shipment.
International shipping fees vary by country and weight, and will be charged accordingly.
The transportation time does not include processing time and may take 1-3 days.
The waybill number will be sent to the email address provided by the customer and information will be found in your CARLIDANA order.
Attention: CARLIDANA is not responsible for any lost, stolen, or damaged packages by couriers.
Attention: Taxes and tariffs for international transportation may vary depending on the specific circumstances
Country/region, payment should be made by the customer. CARLIDANA is not responsible for these expenses.
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We process orders from Monday to Friday, except for holidays. Please process the order within 1-2 working days after placing it.
Insufficient or incorrect address
If the package is returned to the sender due to insufficient or incorrect address, you are responsible for paying the second shipping fee. If this happens, we will contact the customer and provide a shipping invoice.
Track your order
After the order is processed, you will receive an email notification containing tracking information.
Clicking on your tracking number should take you to the tracking of the product
Page. If you cannot find the information, you can contact us online, leave a message, or send an email to ex@carlidana.net We will contact you.